Contact US

If you have a query about a product, service or an order you have placed you can fill out the form on the right to send us an e-mail, you can contact us by phone on +44 (0) 371 423 2020, or you can chat to us using Pro:Direct Live Chat.

You can call us during the following times:

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

Our call centre is closed at the weekend and on bank holidays

You can chat to us using Pro:Direct Live Chat during the following times:

Monday 10am - 9pm
Tuesday 10am - 9pm
Wednesday 10am - 9pm
Thursday 10am - 9pm
Friday 10am - 9pm
Saturday 9am - 5.30pm
Sunday 9am - 5.30pm

Pro:Direct Live Chat will not be available on bank holidays.

You can e-mail us at anytime and we will aim to respond to you within one business day.